Help Centre

Questions, answered with care.

Everything you need to know about ordering, customising, and living with your Riya Create Studio artwork.

Orders & Shipping

Pan India Delivery
Most ready-made pieces are delivered within 4–7 business days depending on your location. Custom and made-to-order paintings may take 10–15 days since each one is handcrafted after your order is placed.
Yes, we offer Pan India shipping and regularly deliver to metro cities, tier-2 towns, and remote locations alike, with trusted courier partners for safe transit.
Absolutely. Once your artwork is dispatched, you'll receive a tracking link via SMS and email so you can follow it right up to your doorstep.
Every piece is wrapped in protective film, cushioned with edge guards, and boxed in sturdy, tamper-proof packaging designed specifically for framed art and canvases.

Custom Paintings

Made For Your Wall
Yes. Share your preferred theme, colour palette, size and reference images with our team, and we'll create a piece designed specifically for your space.
Custom pieces typically take 10–20 days depending on size and detail, since each one is handcrafted rather than mass-produced.
Yes, our design team can adapt tones, textures and composition to complement your existing dΓ©cor β€” just share photos of the space when placing your enquiry.

Payments & Pricing

Simple & Secure
We accept UPI, all major debit and credit cards, net banking, and popular digital wallets β€” all processed through secure, encrypted payment gateways.
Yes, we provide special bulk pricing for hotels, offices, and commercial spaces ordering multiple pieces. Reach out to our team for a tailored quote.
COD is available on select ready-made products in eligible pin codes. Custom orders currently require advance payment to begin production.

Care & Framing

Built To Last
We use premium poly-cotton canvas, fade-resistant inks, and durable wooden or engineered frames finished for long-term wall display.
Gently dust with a soft, dry microfibre cloth. Avoid direct sunlight, moisture, and harsh cleaning agents to preserve colour vibrancy over time.
Yes, every piece arrives with pre-fitted hanging hardware, so it's ready to mount straight out of the box.

Returns & Support

We've Got You
Contact us within 48 hours of delivery with photos of the damage, and we'll arrange a free replacement or full refund β€” no questions asked.
Ready-made pieces can be returned within 7 days if unused and in original packaging. Custom and made-to-order artwork is non-returnable, as each is uniquely created for you.
Our support team is available via WhatsApp, email and phone for order help, custom enquiries, and after-sales assistance, every day of the week.
Still Have Questions

Our team is happy to help you find the right piece for your space.